Proudly Recommended by our Customers

Proudly Recommended by our Customers.

North Homes Achieves an Outstanding 97.48% Satisfaction Score.

We’re thrilled to announce that North Homes has achieved an outstanding 97.48% customer satisfaction score, earning a Highly Recommended rating at the 2025 Australian Achiever Awards in the Architect Services, Building Design, Building Construction & Interior Design Services category.

Now in its 28th year, the Australian Achiever Awards is an independent and unbiased system that recognises businesses consistently delivering exceptional service. Ratings are based on direct customer feedback across key criteria, including timeliness, communication, care and attention, understanding client needs, and overall satisfaction.

 

In an especially proud moment, North Homes received a perfect 100% score in two of the most coveted categories: Attitude (politeness, friendliness, and handling of problems) and Communication (clarity and courtesy). These results reflect the genuine care and attentiveness our team brings to every client relationship.

North Homes’ remarkable overall score is a reflection of our unwavering commitment to exceptional service at every stage of the build journey. From prompt, thoughtful communication to fulfilling design and construction expectations, our clients have shared beautiful feedback:

One customer said:

“The team was very welcoming and helpful, and I established a good rapport with them. The finished product was amazing, and their customer service exceeded my expectations.”

Another shared:

“Unlike my previous experiences with builders, the team at North Homes always had time for me. All the staff were exceptional, and I am truly grateful for everyone involved.”

With clients commending our transparency, attentiveness and ability to make the building process seamless and stress-free, this recognition is a proud moment for our entire team.

“We couldn’t be prouder,” said Daniel Holmes, North Homes General Manager. “This award is a true reflection of our team’s dedication to delivering exceptional experiences for our clients. Knowing that our service makes a lasting difference is incredibly rewarding.”

We extend our heartfelt thanks to our clients for their trust and support. Your feedback inspires us to continue building high-quality homes with the same care, communication and commitment that earned us this prestigious honour.