About UsAt North Homes, we do things a little differently.
We know building, and we know all the little things that can make a big difference when creating your home. These differences are encapsulated within our pillars, our North Star, anchoring our purpose and guiding the way we work with our clients which is completely centred around you.
North Homes was founded on one simple philosophy – thoughtful consideration in everything we do.
We believe your home should reflect you, and just like you, we work hard to deliver homes that exceed your aspirations by giving you more. A more considered design, more inclusions built in and a process more focused on you.
We also believe that superior quality should be a given. It starts with the quality of service you receive and carries through from the initial stages of design right through to the moment we hand over the keys. Providing you with a seamless experience in which everything is taken care of, so you can move forward with what matters most to you.
Here’s why building with North Homes is a step forward in the right direction.
At North Homes, our personalised concierge service ensures a seamless, tailored home-building experience from start to finish. With guaranteed 48-hour response times and a partnership-focused approach, our dedicated team supports you at every stage, prioritising your unique preferences and regular communication.
North Homes ensures exceptional attention to detail by carefully managing our workload, limiting monthly builds and conducting thorough internal inspections. We’re also open to collaborating with client-selected inspectors, confident in our quality. This approach enables us to focus on each project, effectively manage trades and deliver at the highest standard.
Transparency is central to our service. Our customer portal gives you full visibility into each stage of your build, from deposit to handover with continuous updates and easy access to all project details. Featuring tools like a 3D visualiser and product selection options, the portal empowers you to make informed choices and manage your budget. Even after completion, it remains accessible for six years, keeping all build details within reach.
Financial certainty is key when building your dream home. That’s why we offer guaranteed fixed-price contracts covering unexpected costs, like rock found during excavation, to keep your project within budget. This transparent approach ensures your home is built as promised, with no surprises.
*Available on Home and Land only.
We are proud to announce North Homes have achieved over 90% (93.57%) for customer relations and service in our category in the 2024 Australian Achiever Awards.
This excellent result is further acknowledgment of the high level of importance we place on looking after our clients to ensure they fully enjoy their experience with us, providing exceptional service, guidance and support along the way.
