CUSTOMER CARE

At North Homes, we strive to provide the highest quality service and customer care. For any enquiries, complaints and feedback, please email us at customercare@northhomes.com.au or call us at 1800 667 844

PRIVACY & SAFETY

North Homes is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.oaic.gov.au

Usage of Personal Information
By providing North Homes with your contact details, you are consenting to North Homes Pty Ltd (ABN 73 649 691 476) and any business registered to Landen Property Group Pty Ltd (ABN 79 642 578 498) including you on their database/s, until you unsubscribe.

Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

POLICY UPDATES

This Policy may change from time to time and is available on our website.

BUSINESS DETAILS

Name: North Homes Pty Ltd
ACN: 649 691 476
ABN: 73 649 691 476